Interview Logistics

How We'll Meet You

All of our interviews are virtual! Your initial interview might be a phone call but most interviews are conducted via Google Meet (North America and Europe) or Zoom (Asia). Your interview confirmation will include a link to connect. Please briefly familiarize yourself with the application before your interviews.


Your Recruiter is your resource - if you are having technical difficulties, notify them as soon as possible so they can help troubleshoot!

What to Expect

This is a chance for you to learn more about Flexport and the role, and for us to understand more about your previous experience.  You can expect the following from our interview teams:

Behavioral Based Interviewing

You’ll discover our interview team will ask questions about your past experiences and how you worked through situations with team members. Sharing your experiences using the STAR method gives the interviewer an opportunity to better understand the situation, task, actions and results of your example.

Value Based Interviewing

At Flexport, we hire individuals who can add value to our culture, not fit in with it. We’re looking for specific examples of the way you have approached similar situations in the past to get an idea of how you will impact the Flexport culture by upholding our values and collaborating with team members.

Your interviewer will give you the opportunity to ask more questions about the role, the team, future plans and expectations. We hope by the end of this conversation, we are aligned and set up for success, should you be our next hire!

How can I best prepare for my interview?

You came to the right place! To best prepare for your interview, review our interview preparation resources. Connect with your recruiter to better understand what makes someone successful in the role and who you will be meeting with. Prepare examples that illustrate your skills related to the responsibilities in the job posting and be ready to share specifics during your interview.

What is Flexport’s mission and core values?


Make global trade easier for everyone. Play the long game, drive agility, dive deep, empower your client, think end to end, strengthen feedback loops.

Are interviews held in person or virtually?

Interviews are conducted virtually. Your initial interview will be a phone call while subsequent interviews will use video connection such as Google Meets, Zoom, or Microsoft Teams.  Your recruiter will share connection details in your interview confirmation and you will receive a calendar invite as well!

What types of questions can I expect in my interviews?

We are looking for professionals who will add value to our teams and enhance our culture. Generally, questions are behavioral in nature (probing on your past experiences) and situational (how you solve hypothetical problems). Be prepared to share specifics about the situation, task, action you took, and the result that came from your contributions. Our core values are important to us so be sure to brush up on how they resonate with you!

Will I receive feedback so I can improve?

We know feedback is important - strengthening feedback loops is one of our core values! We will do our best to provide it when and where we can, however, we cannot guarantee feedback at all stages.